Privacy Policy

1. Introduction

Welcome to Hotel Growth Agency ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website hotelgrowthagency.co.uk (the "Site") or engage with our digital marketing services.

By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out a contact form or request a proposal. This includes:

• Personal Details: Name, Business Email Address.
• Business Details: Hotel Name, Website URL, Number of Rooms.
• Usage Data: IP address, browser type, device type, and operating system (collected automatically via Cookies).

3. How We Use Your Information

We use the information we collect for the following business purposes:

• To provide and deliver our Direct Booking services.
• To send you the proposal or audit you requested.
• To communicate with you regarding your account or our services.
• To improve our website performance and user experience.
• To comply with legal obligations.

4. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies (like pixels and tags) to track the activity on our Service and store certain information.

Google Analytics: We use Google Analytics to analyze how users interact with our website.

Google Ads (Performance Max): We use Google Ads remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. This could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google Search Results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Hotel Growth Agency website.

You can opt-out of Google's use of cookies or device identifiers by visiting Google's Ads Settings.

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Rights (UK GDPR)

If you are a resident of the United Kingdom, you have the right to:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Object to the processing of your personal data.
• Request the transfer of your personal data.

To exercise any of these rights, please contact us at hello@hotelgrowthagency.co.uk.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may email us at: